Booking Terms and Conditions
Lowest Rate Guarantee: we guarantee the lowest rate for all bookings made directly with us online. If guests find a lower rate elsewhere online within 24 hours of booking, we will honour the lower rate.
Published Rates: all rates quoted are per apartment per night, subject to availability and inclusive of VAT at the current rate.
Advance Purchase: discount given off the Best Available Rate available for reservations made directly on our website. Rates are non-cancellable, non-transferable, and non-refundable. Full prepayment required at the time of booking for the entire stay. Not available on negotiated contracts for corporate or travel agents. All bookings will require a pre-authorisation of a valid credit or debit card upon arrival (We accept Visa, Mastercard, American Express).
Promotional Offers: when you book a promotional rate, individual terms and conditions will apply, please check at the time of booking. All promotional offers are non-cancellable, non-amendable and non-refundable. We reserve the rights to amend or cancel any offers as appropriate without prior notice.
Reservations: a valid credit or debit card is required to guarantee the reservation. Full payment is due on stay. We accept all major credit and debit cards. All bookings will require a pre-authorisation of a valid credit or debit card upon arrival (We accept Visa, Mastercard, American Express).
No Shows: In case of a no-show, the first night’s accommodation will be charged as per the rate at the time of booking to the card that was used to guarantee the reservation
Long Stay Rate: all long stay packages are based on 30 consecutive nights and can be booked in multiples to cover longer stays. Payment is due 7 days prior to arrival and this then deems the booking non-refundable, non-amendable and non-transferable.
Check in/Check Out: standard check in time is 3pm and check out time is 11am. However, early check in or late check out at 1pm are available at only £10 each, subject to availability. Please contact the hotel reception directly to arrange this.
Leeds Headingley: guests to check in at Roomzzz City West on 2 Burley Road, and will be given car park codes and keys to access Headingley, which is only a 3-minute onward drive.
Cancellation: any cancellations made after 12 noon on the day of arrival will incur a charge for the 1st night’s accommodation. This will be charged to the card that was used to guarantee the reservation. (Not applicable to Advance Purchase Rates, Promotional Rates and Long Stay Rates) Bookings made through other websites may have different cancellation terms. Please check the Terms & Conditions on your confirmation.
Special Requirements: specially adapted rooms are available including wheelchair adapted bathrooms at some locations, with lifts in all public areas. Cots are also available, subject to availability. Please check with the hotel prior to arrival.
Security/Lost Property: for security reasons only guests booked in are allowed access to the apartments after 10 pm. Please note that all your personal belongings are your responsiblity. A safe deposit box is available at the hotel for small items. We also store luggage after departure and it is your responsiblity to leave these locked/secured. Any property left behind by guests will be stored as per procedure. Food and drink items are discarded.
Smoking: all public areas and apartments are Non-Smoking and a minimum of £100 will be automatically charged for Fumigation.
Noise: Guests causing nuisance to other paying guests will be asked to vacate their apartments and make a compensatory payment.
Damage: in the event of malicious, wilful or negligence of room or other property damage, Roomzzz will charge the amount of any loss sustained, including business interruption losses to the credit/debit card of the registered customer. Where payment by the customer was made by means other than credit/debit card, Roomzzz will pursue the matter through civil courts.
Bookings via Alternate Websites: if guests book through any website other than www.roomzzz.co.uk, the booking is only guaranteed with the card used unless guests have a payment receipt. Guests will be asked for payment and a pre-Authorisation on a valid credit or debit card on arrival.
Website Terms and Conditions
This site is provided to you by Roomzzz. The use of this site is subject to the following terms and conditions. Roomzzz may change or amend these terms and conditions from time to time. The use of the site is conditional on your acceptance of these terms and conditions.
Materials contained on this site are the copyright of Roomzzz, Roomzzz business partners or others. You may download and/or use the materials contained on this site for your own private use for non-commercial purposes. Materials contained herein may not be copied, reproduced, published, distributed, downloaded, changed, amended, reused, re-posted or otherwise used in any form without the express written consent of Roomzzz. Gathering and reproducing materials and prices from this site by the use of spiders or other mechanisms is not permitted without express written consent from Roomzzz.
The trade marks used on this site are the trade marks or registered trade marks owned by Roomzzz Ltd or its associated companies unless otherwise acknowledged.
Roomzzz will pursue the unauthorised use of its intellectual property rights to the fullest extent allowed by law.
Roomzzz use reasonable endeavour to ensure that material contained on this site is correct and accurate, and all material is published in good faith. Roomzzz shall not be liable for any direct, indirect or consequential losses or damages arising out of the use of this site or any errors, inaccuracies or omissions in the material or information provided.
Roomzzz accepts no liability for any information, notices, advertisement etc submitted by others to this site.
Any material submitted by you to this site shall not be regarded as confidential and Roomzzz may use it in any way including copying, modifying and publication in any medium. Roomzzz shall have no obligation to compensate you for use of such material.
In no event do we accept liability of any description including liability for negligence for any damages whatsoever resulting from loss of use, data or profits arising out of or in connection with the viewing, use of performance of this site or its contents.
All users are advised to check all details of the advertisement carefully before entering into any agreements of any kind. If in doubt, please seek legal advice.
Roomzzz reserve the right, without notice, to amend the specifications of products and services presented on the site and to discontinue any product or service.
Whilst Roomzzz endeavour to ensure that all details are correct at all times, we cannot guarantee its complete accuracy.