“Another great stay”
This is the forth time of staying at this hotel. Once again a good stay. Nice room, with good in room facilities.(Kitchen, small sofa, chair, table, desk, mac pc, tv, heated floor in the shower room etc
I do prefer having the option of a bath in my hotel room, which this hotel doesn’t have, but that’s a minor point. There’s no restaurant, but again, this isn’t important to me – and you can always eat in your room, as there’s a kitchen, and the hotel is near lots of places to eat.
The lady on reception remembered me from my last visit – and was very welcoming and friendly – great customer service. Check in was super fast and uncomplicated, as was check out – very organised, something which other hotels could learn from.
Great bonus when staying here is that you get REAL car park discount. Other hotels in Leeds offer car park discounts and in reality the discount is very small. Here, NCP charges £17.50 overnight, and you only pay £6.00 when using the voucher from the hotel.
The hotel locks it’s front door on a night (very sensible), and the usual reception staff are replaced by security staff. Sometimes people working in secruity roles don’t have a great reputation for customer service, however these guys were very friendly and polite – they are a credit to the hotel.
thanks for another good stay.